Frequently Asked Questions
Quick answers about shopping, delivery, returns, and your account.
Account
Guest checkout is supported, but creating an account lets you track orders, save addresses, and manage your wallet.
General
Yes, international shipping is available for most catalog items. Rates are calculated at checkout based on destination.
Orders
Standard delivery takes 3–5 business days. Express options are available at checkout for eligible products.
Yes. Once shipped, you will receive a tracking link by email and in your account dashboard under Track Order.
Payments
We accept major cards, mobile wallets, and cash on delivery in supported regions.
Returns
Most items can be returned within 30 days in original condition. Refunds are processed within 5–7 business days after inspection.